Last Updated: September 29, 2026
At Lakshmi Gem, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Information you provide when contacting us
- Technical information such as IP address, browser type, and device information
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate order details
- Process payments securely
- Provide customer support
- Respond to your questions and requests
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments on our website may be processed through third-party payment providers such as UPI, Paytm, or other payment services.
Lakshmi Gem does not intentionally store your complete payment credentials, such as your UPI PIN, card PIN, or banking password.
Payment information is handled by the respective payment service provider according to its privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep products in your shopping cart
- Remember certain website preferences
- Help us understand website usage
- Improve website functionality and performance
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Accounting, invoicing, or business management services
- Government authorities or law enforcement agencies when legally required
Only information necessary for the relevant service or legal requirement will be shared.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no online method of transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services.
Lakshmi Gem is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Ask questions about how your information is being used
- Withdraw consent where applicable
To make a privacy-related request, please contact us using the details provided below.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or applicable laws.
Any updated version will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Lakshmi Gem
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
By using our website, you acknowledge that you have read and understood this Privacy Policy.